Shipping policy
Processing Time
All orders are processed within 1–2 business days after payment has been received.
During busy periods or new collection launches, processing may take slightly longer.
Shipping Time
• Netherlands: 1–3 business days
• EU : 3–6 business days
• Other countries: 5–10+ business days
Tracking Your Order
Once your order has been shipped, you will receive a Track & Trace email from us, allowing you to track your package in real time.
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No track & trace email received from our shipping partner?
Please check your spam or junk folder.
Delayed or Lost Shipments
If your order is delayed or lost in transit, please contact us at Info@silknlace.nl.
We’ll assist you in tracking or resolving the issue directly with the courier.